We are looking for motivated team players to become part of a growing company. company. We provide three tiers of 24×7 Technical Support ranging from End-User Support, Installation Support, and Network Support. Candidates are required to have troubleshooting skills in Network Connectivity, both Wired & Wireless. Must also possess a good understanding of the most popular operating systems / devices / applications; Some examples include, but are not limited to:
- Windows (7/8/10,11)
- Apple Mac or iOS (iPhones, iPods, iPads, Mac Books)
- Android (phones / tablets)
- Email clients (Outlook, Windows Mail)
- Browsers (Chrome, Safari, Firefox, Microsoft Edge & Internet Explorer)
- Gaming systems (Playstation, Wii, Xbox)
Minimum 1 year of customer service experience is also desired. Ability to multi-task is needed.
This is a Tier 1 position which includes, but is not limited to, end-user support. A+, Net+, or other certifications are a plus but not required. Internal advancement is encouraged. We offer very flexible schedules and a dynamic work environment. Required skills: Reliable, Trustworthy, Team-Oriented, and Ethical. Salary based on experience.