Ovation Networks is seeking a driven, relationship-focused National Account Manager to help expand our growing hospitality Wi-Fi and technology services business. This role is ideal for a self-starter who thrives on building relationships, uncovering opportunities, and delivering technology solutions that improve the guest experience and operational efficiencies for hospitality partners.

The role is responsible for both new business development and account management, with a primary focus on proactive outreach, partner engagement, and expanding Ovation’s footprint within the hospitality industry. This individual will work directly with hotel ownership groups, management companies, and property-level decision-makers to identify needs and provide Wi-Fi infrastructure, managed network services, and complementary technology solutions.

Key Responsibilities

  • Proactively identify and pursue new hospitality sales opportunities through cold outreach, networking, referrals, and industry relationships.
  • Develop and maintain a strong sales pipeline focused on hotel owners, management companies, and independent operators.

    • Conduct discovery calls and consultative meetings to assess technology needs and pain points.

  • Present tailored solutions including Wi-Fi infrastructure, managed services, phone systems, guest entertainment, and connectivity solutions.
  • Manage opportunities through the full sales cycle, from prospecting to close.
  • Collaborate with internal engineering and operations teams to ensure solutions align with client needs and operational capabilities.
  • Consistently achieve monthly and quarterly sales targets.

Account Management & Growth

  • Serve as the primary point of contact for assigned hospitality accounts.
  • Build strong relationships with ownership groups, general managers, and property management teams.
  • Conduct regular account reviews to identify upgrade opportunities, refresh cycles, and additional service needs.
  • Proactively engage existing customers to drive retention, upsells, and long-term partnership growth.
  • Monitor customer satisfaction and coordinate internal resources to resolve issues and strengthen partnerships.
  • Maintain accurate CRM records and sales activity reporting.

Qualifications

  • 3+ years of B2B sales, account management, or business development experience (hospitality or technology sales preferred).
  • Proven success in consultative selling and relationship-based sales.
  • Strong communication, presentation, and negotiation skills.
  • Ability to build trust with ownership groups and operational stakeholders.
  • Experience managing sales cycles and multiple opportunities simultaneously.
  • Self-motivated, organized, and highly driven to succeed.
  • Comfortable with CRM platforms and pipeline management tools.
  • Telecommunications, managed services, or hospitality technology experience is a strong plus.

What We’re Looking For

  • A true “hunter” mentality with the ability to open doors and create opportunities.
  • Someone who understands the value of long-term partnerships, not just transactions.
  • A strategic thinker who can align technology solutions with business outcomes.
  • A go-getter who takes ownership, follows through, and is motivated by growth.

Why Join Ovation Networks?
At Ovation Networks, we believe great technology starts with great people. Our success is built on more than delivering exceptional Wi-Fi and network solutions—it’s built on the relationships we create with our customers and each other.

Our culture is rooted in CONNECT, the core values that guide how we work, grow, and serve:

  • Commitment – We are dedicated to delivering on our promises and creating long-term value for our people and partners.
  • Ownership & Accountability – We take responsibility for our actions, our results, and the success of our customers.
  • Nurturing – We invest in our people, our partners, and our relationships to foster growth and trust.
  • Navigating Change – We embrace innovation and adapt quickly in an evolving technology landscape.
  • Excellence – We strive for the highest standards in everything we do.
  • Collaborative – We work together across teams and with our partners to create better outcomes.
  • Transformative – We seek opportunities to improve, evolve, and make a lasting impact.

Joining Ovation Networks means becoming part of a team that values initiative, rewards performance, and creates opportunities for growth. If you are looking for more than just a sales role—if you want to build meaningful partnerships, contribute to a growing organization, and help shape the future of hospitality technology—Ovation is the place for you.